[PDF] GE6757 Total Quality Management (TQM) Books, Lecture Notes, 2marks with answers, Important Part B 16marks Questions, Question Bank & Syllabus


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Download GE6757 Total Quality Management (TQM) Books Lecture Notes Syllabus Part A 2 marks with answers GE6757 Total Quality Management (TQM) Important Part B 16 marks Questions, PDF Books, Question Bank with answers Key, GE6757 Total Quality Management (TQM) Syllabus & Anna University GE6757 Total Quality Management (TQM) Question Papers Collection.

Download link is provided and students can download the Anna University GE6757 Total Quality Management (TQM) Syllabus Question bank Lecture Notes Syllabus Part A 2 marks with answers Part B 16 marks Question Bank with answer, All the materials are listed below for the students to make use of it and score good (maximum) marks with our study materials.

GE6757 Total Quality Management (TQM) Part A & Part B Important Questions with AnswersTotal Quality Management By Dr.V.Jayakumar, Dr.R.Raju, LSP (Local Author) – PDF Free Download
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Semester : 07/08
Department : Common for All Departments
Year : Fourth Year (IV Year)
Regulation : 2013
Subject Code / Name : GE6757 Total Quality Management (TQM)

Content : Syllabus, Question Banks, Books, Lecture Notes, Important Part A 2 Marks Questions and Important Part B 16 Mark Questions, Previous Years Question Papers Collections.

GE6757 Total Quality Management (TQM) Syllabus

UNIT I INTRODUCTION

Introduction – Need for quality –  Evolution of quality – Definitions of quality – Dimensions of product and service quality – Basic concepts of TQM – TQM Framework – Contributions of Deming, Juran and Crosby – Barriers to TQM – Quality statements – Customer focus – Customer orientation, Customer satisfaction, Customer complaints, Customer retention – Costs of quality.

UNIT II TQM PRINCIPLES

Leadership – Strategic quality planning, Quality Councils – Employee involvement – Motivation, Empowerment, Team and Teamwork, Quality circles Recognition and Reward, Performance appraisal – Continuous process improvement – PDCA cycle, 5S, Kaizen – Supplier partnership – Partnering, Supplier selection, Supplier Rating.

UNIT III  TQM TOOLS AND TECHNIQUES I

The seven traditional tools of quality – New management tools – Six sigma: Concepts, Methodology, applications to manufacturing, service sector including IT – Bench marking – Reason to bench mark, Bench marking process – FMEA – Stages, Types.

UNIT IV TQM TOOLS AND TECHNIQUES II

Control Charts – Process Capability – Concepts of Six Sigma – Quality Function Development (QFD) – Taguchi quality loss function – TPM – Concepts, improvement needs – Performance measures.

UNIT V QUALITY SYSTEMS

Need for ISO 9000 – ISO 9001-2008 Quality System – Elements, Documentation, Quality Auditing – QS  9000  –  ISO  14000  –  Concepts,  Requirements  and  Benefits  –  TQM  Implementation  in manufacturing and service sectors.

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Anna University GE6757 Total Quality Management (TQM) Books Question banks Lecture Notes Syllabus GE6757 Total Quality Management (TQM) Part A 2 marks with answers Part B 16 marks Questions with answers & Anna University GE6757 Total Quality Management (TQM) Question Papers Collection.

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Lecture Notes

GE6757 Total Quality Management (TQM) Lecture Notes

  • Lecture Notes Collections 1 DOWNLOAD (Including 2marks & Year Wise Collections)
  • Lecture Notes Collections 2 DOWNLOAD (Including 2marks & Year Wise Collections)
  • Lecture Notes Collections 3 DOWNLOAD
  • Lecture Notes Collections 4 DOWNLOAD (Including 2marks)
  • Lecture Notes Collections 5 DOWNLOAD
  • Lecture Notes Collections 6 DOWNLOAD (Including 2marks)
Part A – 2 Marks

GE6757 Total Quality Management (TQM) unit wise 2 marks with Answers

  • UNIT 1 to UNIT 5 – 2MARKS DOWNLOAD (Refer Part B also)
  • UNIT 1 to UNIT 5 – 2MARKS DOWNLOAD
  • UNIT 1 to UNIT 5 – 2MARKS DOWNLOAD 
Part B – 16 Marks

GE6757 Total Quality Management (TQM) unit wise 16 marks with answers

  • Collections 1 DOWNLOAD (Including 2marks & Year Wise Collections)
  • Collections 2 DOWNLOAD (Including 2marks & Year Wise Collections)
  • Collections 4 DOWNLOAD (Including 2marks)

Question Banks

GE6757 Total Quality Management (TQM) Question Bank

 

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